Terms of service

By accessing or purchasing from Untangle ("we," "us," "our"), you agree to the following terms.

1. Digital Products
All products sold on this site (journals, guides, and bonus materials) are delivered as digital PDF files. No physical items are shipped. Upon purchase, you receive a personal, non-transferable license to use the files for your own individual use.

2. Not Medical or Therapeutic Advice
Untangle's products are educational and self-reflection tools based on psychological frameworks (including Internal Family Systems, Polyvagal Theory, and Schema Therapy concepts). They are not a substitute for professional mental health treatment, diagnosis, or therapy. If you are experiencing a mental health crisis, please contact a licensed professional or emergency services in your area.

3. Intellectual Property
All content, design, and materials on this site and within our products are owned by Untangle and protected by copyright. You may not copy, resell, redistribute, or share the files with anyone outside your own household.

4. Refunds
Refunds are governed by our Return & Refund Policy, available on our Policies page.

5. Limitation of Liability
Untangle is not liable for any indirect, incidental, or consequential outcomes arising from the use of our products. You use these materials at your own discretion and responsibility.

6. Changes to These Terms
We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.

7. Contact
Questions about these Terms can be sent to 02readyou@gmail.com.